The Fairmont Royal York isn’t just Toronto’s classiest hotel. It’s a temporary abode for visiting kings and queens, presidents and prime ministers – not to mention diplomats, movie stars and music legends from around the world.
When the RCMP needs to lodge a “protected person” in the city for a night, the Royal York is often the place they choose. Winston Churchill, Desmond Tutu, the Dalai Lama, Mikhail Gorbachev, Ted Kennedy and Henry Kissinger – all have walked its halls, dined in its ballrooms or slept in its guest chambers.
With so many high profile patrons – and the hotel about to house some of them for the G20 Summit in June – security at the hotel is every bit as important as the housekeeping.
But a recent case of internal housekeeping had more to do with the hotel’s security than its laundry. Earlier this month the Royal York hired a private investigator to monitor the movements of some of its staff and then fired 22 employees.
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